Treat customer as friend,we will try best to meet customers’ demand and help to solve confusions that they meet. Every kind person will meet kind person because of the gravity of natural.
“We see you more as a partner than a normal supplier”, said by customer Grace. He is a business man selling online and with a store in USA. We start with a trial order from 2019, we are a normal supplier for him at that time. Later in 2020, during epidemic period , he purchased variety products from China with many suppliers. Unfortunately that time some supplier can’t deliver on time because the policy in their place, he is very worried after he knew this situation.
Later we with a long time communication , I get the information is “he arrange 4 orders to full the container,2 suppliers can’t reach the delivery date. If through bulk cargo shipping ,the cost is uneconomical. On other hand, some products need send to his customer on time”. He is a kind man ,can understand the epidemic situation but also don’t want break his promise in his customers. Keep a sincere heart in each customer,we told him don’t hurry, we will help search the goods in our place. We help to find the new suppliers in a short time after get his demand detail. And we provide the reasonable packing solution to maximize the utilization of container. After finish all we take the cargo picture with container. He is so happy and grateful with good arrangements.(加集装箱装箱图片，有提供）
Be kind,everything will be kind to you. From that time we are good partners, not just a supplier. Sincere without national border,keep a sincere heart, everything will be kind to you.
( We have obtained the customer's consent to share this story)